Help center

Quick answers to the most common questions. Still stuck? Contact us anytime.

How do I place an order?

Browse the store, tap the + on any product to add it to your cart, then open your cart and check out. We currently accept cash on delivery.

Where do you deliver?

We deliver across Lahore within our 20 KM service zone, measured from our store. At checkout we'll confirm your location is inside the delivery area.

How long does delivery take?

Most orders arrive within the hour during working hours. Orders placed late at night are delivered the next morning.

How do I pay?

Pay with cash when your order is delivered (Cash on Delivery). Please keep the exact amount ready where possible.

Can I track my order?

Yes. Use the Track order link with your order number, or open My orders if you have an account — the status updates as we prepare and deliver.

What if something is wrong with my order?